Many Marshmallows, aka fans of Veronica Mars, are ticked off over being unable to download the movie they helped make happen and have taken to the film's Kickstarter page to voice their displeasure, an outcry that's prompted a response from the film's director Rob Thomas.
Marshmallows who pledged $35 or more were promised a digital download copy of the Veronica Mars film via Flixster/Ultraviolet within days of its theatrical release (it opened today in 291 theaters domestically), as well as a t-shirt and a .PDF copy of the screenplay.
Warner Bros. will reportedly refund angry customers who couldn't download Veronica Mars through Flixster, which Warner Bros. owns.
Here's part of what Thomas posted today on the film's Kickstarter page:
"We know that some of you have strong opinions about the decision to provide digital versions of the movie through Flixster.
As you'll see in the original FAQ on our Kickstarter page, we've always planned to include Flixster as a digital distribution platform. But I also know that many of you use iTunes, Amazon or other platforms, and would prefer to claim your digital copies on your favorite service, so we hoped we'd also be able to arrange for more options. Unfortunately, it just wasn't possible. In the end, Flixster was the best option for getting the digital movie reward out to all of you, worldwide, at the same time.
But more than anything, I genuinely want today to be perfect for all of you. It's March 14. Today, your movie came out worldwide, and I want you to be able to watch it on whatever platform or device works best for your needs.
So, here's the deal:
We understand that some of you prefer other platforms or services for watching digital content. If you contact our Customer Support team, they can help.
If you paid for a copy of the movie a year ago, we don't want you to have less choice and freedom than people who decide to buy it today. And we definitely don't want you to end up paying twice just to see the movie on your preferred service."
Did you have trouble downloading your digital copy of Veronica Mars? We want to hear about it if you did so post your story in the Comments below.
Via Deadline
Source : feeds[dot]ign[dot]com
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